Notice: Wastewater Collection System Failure Prevention - What Not to Flush


In light of current events, we have observed a large increase in solids at the Coaldale lift station and would like to remind residents what can and cannot be flushed into our waste water/sewage system. 

Together, we can reduce blockages and unnecessary damage to our system by making some simple changes to our daily habits and taking extra precautions during this pressing time we are going through.


To avoid unnecessary blockages, dispose of items such as wet wipes and sanitary products in the garbage. Remember to only flush the three P's: toilet paper, poop and pee.

Unfortunately, wipes do not break down in the same way as toilet paper. Sanitary products, paper towels and napkins will also lead to problems. 

What bathroom products should NOT be flushed down the toilet?

  • Make-up, cleaning and baby wipes (even if they say ‘flushable’)
  • Tissue paper (e.g. Kleenex)
  • Napkins
  • Contraceptives of any kind
  • Baggies
  • Cotton buds
  • Plasters and bandages
  • Tampons and applicators (both plastic and cardboard applicators)
  • Sanitary and incontinence pads
  • Razor blades
  • Paper towel
  • Newspaper
  • Socks
  • T-shirts
  • Underwear

If you are in doubt, stick to flushing ONLY the three P's to stay blockage free!



To help keep our drains and sewers clear and your community free of smelly fatbergs, scrape leftover food and wipe grease from plates and pans before washing. Sink strainers can also be helpful to catch any small bits of food that might otherwise get into your drains.

What kitchen products should NOT be disposed of down the sink?

  • Cooking fat, oil and grease
  • Leftover food from plates and pans
  • Coffee grounds


Why do we need to prevent blockages?

Around 75 per cent of blockages involve disposable items and can easily be avoided by following the guidelines outlined above. For homeowners, a blocked drain is a major burden and a financial inconvenience; but on an environmental scale, it can be disastrous.

Thank you for doing your part in preventing waste water and sewer blockages in our community!