Municipal Enforcement

Hours of Operation

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Frequently Asked Questions

• What is a Community Peace Officer?

  A Community Peace Officer, or CPO, is an appointed enforcement officer responsible for upholding municipal bylaws and certain provincial statutes. CPOs receive their authority under Alberta’s Peace Officer Act and are appointed through the Ministry of Justice.

   

• Can I report a crime to a Community Peace Officer?

  Community Peace Officers do not have authority under the Criminal Code and cannot respond to criminal matters. Criminal complaints should be directed to the local RCMP detachment.

• Why do Community Peace Officers wear protective vests?

  Protective vests are an important part of the personal protective equipment worn by Community Peace Officers. CPOs may encounter situations where their safety could be at risk, making it necessary for them to have appropriate equipment for the duties they perform.

• Why do I see Community Peace Officers patrolling neighbourhoods?

  Community Peace Officers patrol neighbourhoods for several reasons. They may be responding to a complaint, conducting proactive patrols, or enforcing municipal bylaws and provincial statutes throughout the community

• Does Coaldale & District Municipal Enforcement deal with cats?

  No. CDME does not respond to cat-related complaints in the Town of Coaldale, as the Town’s animal bylaws do not include provisions for cat control.

• I found a dog. Can I call CDME?

  Yes. CDME can assist with dogs at large.

  Because officers are not available at all times, residents who choose to secure a dog should ensure they are able to keep the animal safely in their care and control until an officer is available to pick it up.

• I have a concern about my neighbour’s vegetation. Can CDME help?

  In most cases, CDME does not become involved in disputes regarding vegetation on private property.

  However, if vegetation creates a public safety concern, such as a low-hanging branch over a sidewalk or vegetation blocking a traffic sign, CDME may be able to assist.

• Can I make an anonymous complaint?

  No. CDME requires your full name, address, and phone number when you submit a complaint.

  This information is required because officers may need to contact the complainant to obtain additional details as part of an investigation. It also helps ensure that the complaint process is used appropriately and is not used to harass neighbours or other parties involved in a dispute.

• Will my information be released to the person I am making a complaint about?

  No. Officers do not release a complainant’s personal information to the person who is the subject of the complaint.

  There are limited exceptions. If a matter proceeds to court, CDME may be legally required to disclose relevant information to the defendant. Personal information may also be subject to disclosure if a request is made under the Freedom of Information and Protection of Privacy Act and disclosure is required by law.

• I am having issues with wildlife. Does Coaldale & District Municipal Enforcement deal with wildlife?

  No. CDME does not respond to wildlife concerns. CDME only assists with stray dogs.

  For wildlife-related issues, residents should contact a Fish and Wildlife Officer or a local pest control company.