The survey covers a wide range of topics including Town programs and services, finance and taxation, governance, communication and engagement, and quality of life.
--
On June 1, 2023, the Town of Coaldale officially launched its 2023 Community Satisfaction Survey.
As an essential tool for fostering community engagement and dialogue, the 2023 Community Satisfaction Survey covers a wide range of topics including Town programs and services, finance and taxation, governance, communication and engagement, and quality of life.
“As a Council, we recognize that receiving input from our residents is crucial to making informed decisions and prioritizing initiatives that align with community needs and wants,” said Town of Coaldale Mayor, Jack Van Rijn. “That’s why we conducted a survey to inform our 2021-2025 Strategic Plan, and that’s ultimately why we directed our administrative staff to conduct a Community Satisfaction Survey each year, moving forward. By participating in this survey, residents can continually influence Council’s decision making and contribute to building a community that truly reflects their preferences and values.”
In designing the survey, the Town had three goals in mind: maximizing participation; establishing methodological consistency; and producing actionable results. To achieve these goals, the Town staff did the following:
- kept the survey relatively short (to produce a higher response rate);
- structured the survey around general and re-usable questions rather than issue specific questions (to allow for trends in data to be tracked consistently, over time); and
- structured the survey around questions that that will help inform Council’s decision-making process.
The survey will be available for a period of 2 months until July 31, 2023, and the results will be presented to Council at the September 25, 2023 Regular Council meeting – just prior to when Council conducts its annual strategic planning and this fall’s budget deliberations.
Residents can complete the survey on the Town’s online public engagement platform at:
www.letsconnectcoaldale.ca/projects/2023-community-satisfaction-survey.
To ensure accessibility, printed surveys have also been made available and can be picked up at the Town Office, the Coaldale Library, and the Seniors Center.