Town Utilities

Aerial view of heading east into Coaldale.

Find information on available utilities in the Town of Coaldale.

E-bill Service

The Town of Coaldale Utilities Department offers an e-bill service. To sign up for e-billing please fill in the e-bill service agreement form and return it to the Town office or email it to utilityclerk@coaldale.ca. Customers can also phone the Town Office at 403-345-1300 and sign up. Please have either your account number or address ready when calling.

The town office is open from 8:30 a.m. to 4:30 p.m. weekdays.

Utility Rates 2017 to 2019 
Solid Waste Bylaw

Town Utilities

Water

The Town of Coaldale receives its drinkable water supply from the City of Lethbridge. After the Town closed its water treatment facility in fall 1999, a large underground pipeline from Lethbridge to Coaldale was constructed. The current water rates are as follows:

  • Residential rate: $23.10/month + $1.093 per cubic metre of consumption
  • Commercial rate: $23.10/month +$1.093 per cubic metre of consumption
  • Bulk water rate (per cubic metre): $3.66

Note:

Forms

Sewer

Coaldale uses a passive sewer treatment system to handle its wastewater needs. Over a series of lagoons, or “cells,” wastewater is gradually processed, treated, tested and released back into the local river system. Throughout this process, oxygen is pumped into each cell, feeding the organisms that destroy bacteria. A treatment cycle lasts 43 days and avoids the use of chemicals which over time can disrupt local ecosystems.

Recently, the Town purchased and installed a series of windmills; they power the pumps circulating oxygen into the wastewater holding cells.

The current per cubic metre fees for wastewater disposal are as follows:

  • Residential and commercial rate: $15.70/month + $1.063 per cubic metre (based on the average water consumption of the winter months)

Storm Drainage

  • $7.95/month

For useful tips and suggestions on drainage issues, review the two-page document How to Keep Your Basement Dry.

 

Utility Companies Serving Coaldale

Electricity

In the Town, electricity is sold and distributed by:

ENMAX

141-50 Avenue, S.E.
Calgary, AB T2G 4S7
Phone: 403.310.3010 or 1.877.571.7111
residential@enmax.ca

EPCOR

Box 880, Station M
Calgary, AB T2P 5H7
Phone: 403.310.4300
www.epcor.ca

Electrical Distributor

FORTIS Alberta Inc.
Phone: 1.800.332.1002
www.fortisalberta.com

Just Energy

Residential: http://www.justenergy.com
Commercial: http://www.justenergy.com/commercial/
Phone Number: 855.387.6071

Natural Gas

In the Town, natural gas is sold and distributed by:

Direct Energy

Phone: 1.866.420.3174
www.directenergy.com

ENMAX

141- 50 Avenue, S.E.
Calgary, AB T2G 4S7
Phone: 403.310.3010 or 1.877.571.7111
residential@enmax.ca

ATCO Gas

410 Stafford Drive
Lethbridge, AB T1H 2A9
Phone: 403.310.5678
www.atcogas.com

Visit the Utilities Consumer Advocate Website to compare electricity and gas prices in your area, view historical rates or get help resolving utility-related issues.

Telephone

Telephone service is provided by:

Shaw

Unit 101-1232 3 Avenue South
Lethbridge, AB T1J 0J9
Phone: 403-310-7429
www.shaw.ca

TELUS

808—4 Avenue South
Lethbridge, AB T1J 0P2
Phone: 403.329.5911
www.telus.com

Vonage

Phone: 888-218-9015
https://phone.vonage.com/vonage-plans.html