Find information on available utilities in the Town of Coaldale.
E-bill Service
The Town of Coaldale Utilities Department offers an e-bill service. To sign up for e-billing please fill in the e-bill service agreement form and return it to the Town office or email it to utilityclerk@coaldale.ca. Customers can also phone the Town Office at 403-345-1300 and sign up. Please have either your account number or address ready when calling.
The town office is open from 8:30 a.m. to 4:30 p.m. weekdays.
Utility Rates 2017 to 2019
Solid Waste Bylaw
Town Utilities
Water
The Town of Coaldale receives its drinkable water supply from the City of Lethbridge. After the Town closed its water treatment facility in fall 1999, a large underground pipeline from Lethbridge to Coaldale was constructed. The current water rates are as follows:
- Residential rate: $23.10/month + $1.093 per cubic metre of consumption
- Commercial rate: $23.10/month +$1.093 per cubic metre of consumption
- Bulk water rate (per cubic metre): $3.66
Note:
- Applications for bulk water accounts are available at the Town Office
- Residential and commercial requests to turn on/off water service shall result in a fee of $58.25, payable to the Town of Coaldale
- Residents should review the Town’s two-page information sheet on water metres and usage for further information.
Forms
- Change of Name or Address Request Form
- Pre-Authorized Debit Agreement Form
- Town of Coaldale Utility Pre-Authorized Debit Cancellation Form
- E-Bill Service Agreement Form
- Water Meter Policy
Sewer
Coaldale uses a passive sewer treatment system to handle its wastewater needs. Over a series of lagoons, or “cells,” wastewater is gradually processed, treated, tested and released back into the local river system. Throughout this process, oxygen is pumped into each cell, feeding the organisms that destroy bacteria. A treatment cycle lasts 43 days and avoids the use of chemicals which over time can disrupt local ecosystems.
Recently, the Town purchased and installed a series of windmills; they power the pumps circulating oxygen into the wastewater holding cells.
The current per cubic metre fees for wastewater disposal are as follows:
- Residential and commercial rate: $15.70/month + $1.063 per cubic metre (based on the average water consumption of the winter months)
Storm Drainage
- $7.95/month
For useful tips and suggestions on drainage issues, review the two-page document How to Keep Your Basement Dry.
Utility Companies Serving Coaldale
Electricity
In the Town, electricity is sold and distributed by:
ENMAX
141-50 Avenue, S.E.
Calgary, AB T2G 4S7
Phone: 403.310.3010 or 1.877.571.7111
residential@enmax.ca
EPCOR
Box 880, Station M
Calgary, AB T2P 5H7
Phone: 403.310.4300
www.epcor.ca
Electrical Distributor
FORTIS Alberta Inc.
Phone: 1.800.332.1002
www.fortisalberta.com
Just Energy
Residential: http://www.justenergy.com
Commercial: http://www.justenergy.com/commercial/
Phone Number: 855.387.6071
Natural Gas
In the Town, natural gas is sold and distributed by:
Direct Energy
Phone: 1.866.420.3174
www.directenergy.com
ENMAX
141- 50 Avenue, S.E.
Calgary, AB T2G 4S7
Phone: 403.310.3010 or 1.877.571.7111
residential@enmax.ca
ATCO Gas
410 Stafford Drive
Lethbridge, AB T1H 2A9
Phone: 403.310.5678
www.atcogas.com
Visit the Utilities Consumer Advocate Website to compare electricity and gas prices in your area, view historical rates or get help resolving utility-related issues.
Telephone
Telephone service is provided by:
Shaw
Unit 101-1232 3 Avenue South
Lethbridge, AB T1J 0J9
Phone: 403-310-7429
www.shaw.ca
TELUS
808—4 Avenue South
Lethbridge, AB T1J 0P2
Phone: 403.329.5911
www.telus.com
Vonage
Phone: 888-218-9015
https://phone.vonage.com/vonage-plans.html