Contact

Do you have feedback concerning municipal services or policies? Looking to speak directly with someone at the Town? We want to hear from you. Here, find contact information for the Town’s elected officials, administrators and employees.

Request for Service & General Contact

If you are looking to request any services, file complaints, provides letters of praise, letters of concern or raise issues with town staff or members of council you are encouraged to fill out our online request for service.

CLICK HERE and register on our site by clicking on Register on the right side of the screen.

Once you have created an account and filled in your information you can submit your request.

Once your account is established you do not need to register again. You can simply return to our site and enter your email and password.

For all emergencies please dial 9-1-1

For the Operations Department 24-hour line for water and sewer emergencies please call 403-345-1350.

Mailing Address and General Contact Information

Town of Coaldale
1920 – 17th Street
T1M 1M1
Coaldale, AB
PH: 403-345-1300
FAX: 403-345-1311
E-mail: admin@coaldale.ca or use our General Contact & Request Form.

Hours of Operation

The Coaldale town office is open from 8:30 a.m. to 12 p.m. and 1 to 4:30 p.m. weekdays, Monday through Friday. We are closed over the lunch hour from 12 to 1 p.m.

We are open later on Thursday evenings until 6 p.m.

At holiday times, hours of operation are subject to change.

For the Operations Department 24-hr line please call 403-345-1350.

Connecting to the Community

In Coaldale local service clubs, community organizations, schools, church groups, sports teams and other such organizations have a number of ways to connect to the community through the Town of Coaldale. Click HERE for our Connecting with the Community information and contact list.

Sports Field Line: 403-345-1333

Emergency Contacts

In the event of a life-threatening emergency only, dial 911

Coaldale Fire Department
1507 – 20 Avenue
Coaldale, AB
Ph: 403-345-1330
Fax: 403-345-1335
Website: www.coaldaleanddistrictes.ca

Coaldale RCMP Detachment
1708- 20th Avenue, Coaldale T1M 1M1
Non-Emergency Complaint Line: 403-345-5000
Administration Line: 403-345-5552
Fax: 403-345-4393

Local Detachment Information

National Websitewww.rcmp-grc.gc.ca

Note: For after-hours public works emergencies, please contact the Town of Coaldale’s Operations Dept. at 403- 345-1350.

Bylaw Office

Telephone: 1-844-645-2635

To speak to anyone else at the Town of Coaldale, please call the  main switchboard at: 403-345-1300.

Town of Coaldale Administrative Team

Kalen Hastings, Chief Administrative Officer
E-mail: 
cao@coaldale.ca
Telephone: 403-345-1306

Michelle Overbeeke, Director of Financial Services
Email: finance@coaldale.ca
Telephone: 403-345-1301

Spencer Croil, Director of Planning and Community Development
Email: planner@coaldale.ca
Telephone: 403-345-1304

Mark Murphy, Director of Emergency Services
Email: emergencyservices@coaldale.ca
Telephone: 403-345-1332

Mollie Habke, Human Resources Manager
Email: hr@coaldale.ca
Telephone: 403-345-1307

Cindy L’Hirondelle, Development and Environmental Services Manager
Email: buildingcoaldale@coaldale.ca
Telephone: 403-345-1337

Andrea Koester, Director of Infrastructure and Engineering
Email: infrastructure@coaldale.ca
Telephone: 403-345-1351

Kelli Tuttle, Fleet and Assets Manager
Email: accounting@coaldale.ca
Telephone: 403-345-1302

Cindy Hoffman, Community Services Manager
Emailcommserv@coaldale.ca
Telephone: 403-345-1324

Mayor and Town Council

To contact the mayor, deputy mayor, or councillors for the Town of Coaldale please use the Council Contact Form.