Do you have feedback concerning municipal services or policies? Looking to speak directly with someone at the Town? We want to hear from you. Here, find contact information for the Town’s elected officials, administrators and employees.

Request for Service & General Contact

If you are looking to request any services, file complaints, provides letters of praise, letters of concern or raise issues with town staff or members of council you are encouraged to fill out our online request for service.

CLICK HERE and register on our site by clicking on Register on the right side of the screen.

Once you have created an account and filled in your information you can submit your request.

Once your account is established you do not need to register again. You can simply return to our site and enter your email and password.

For all emergencies please dial 9-1-1

For the Operations Department 24-hour line for water and sewer emergencies please call 403-345-1350.

Mailing Address and General Contact Information

Town of Coaldale
1920 – 17th Street
T1M 1M1
Coaldale, AB
PH: 403-345-1300
FAX: 403-345-1311
E-mail: or use our General Contact & Request Form.

Hours of Operation

The Coaldale town office is open from 8:30 a.m. to 4:30 p.m. weekdays, Monday through Friday.

Contact the Town Office at 403-345-1300.

At holiday times, hours of operation are subject to change.

Connecting to the Community

In Coaldale local service clubs, community organizations, schools, church groups, sports teams and other such organizations have a number of ways to connect to the community through the Town of Coaldale. Click HERE for our Connecting with the Community information.

Sports Field Line: 403-345-1333

Emergency Contacts

In the event of a life-threatening emergency only, dial 911

Coaldale Fire Department
1507 – 20 Avenue
Coaldale, AB
Ph: 403-345-1330
Fax: 403-345-1335

Coaldale RCMP Detachment
1708- 20th Avenue, Coaldale T1M 1M1
Non-Emergency Complaint Line: 403-345-5000
Administration Line: 403-345-5552
Fax: 403-345-4393

Local Detachment Information


Bylaw Office

Telephone: 1-844-645-2635

To speak to anyone else at the Town of Coaldale, please call the  main switchboard at: 403-345-1300.

Town of Coaldale Administrative Team

Kalen Hastings, Chief Administrative Officer
Telephone: 403-345-1306

Kyle Beauchamp, CPA, CA. Director of Corporate Services
Telephone: 403-345-1301

Tim Koba, Corporate Services Manager
Telephone: 403-345-1309

Justin MacPherson, Director of Operations
Telephone: 403-345-1359

Spencer Croil, Director of Planning and Community Development
Telephone: 403-345-1304

Cindy L’Hirondelle, Development and Environmental Services Manager
Telephone: 403-345-1337

Andrea Koester, Director of Infrastructure and Engineering
Telephone: 403-345-1351

Cindy Hoffman, Community Services Manager
Telephone: 403-345-1324

Cameron Mills, Economic and Community Development Manager
Telephone: 403-345-1370

Mayor and Town Council

To contact the mayor, deputy mayor, or councillors for the Town of Coaldale please use the Council Contact Form.